Since 1997, turning paper into intelligence.

InfasME was built in the region, for the region. Sovereign by design, proven in regulated industries, and part of WIN Holding.

What we do, who it’s for, and why it works.

  1. What we do

    Capture, manage and understand information across its whole lifecycle, from paper intake to AI-powered automation.

  2. Who it's for

    Governments, banks, insurers, telecom operators, utilities and enterprises with large, sensitive document estates.

  3. Why InfasME: experience

    30 years across the GCC, MEA and India, with 500+ projects delivered and 7+ regional offices.

  4. Why InfasME: technology

    Our own document intelligence IP, Arabic-first capture and integrations with ERP, CRM and archive systems.

  5. Why InfasME: teams

    300+ specialists on the ground, native Arabic engineering and no subcontracting, with SLAs after go-live.

Three waves, one regional mission

1997, 20102010, 20202020, Now

Memory lane

InfasME is founded in Dubai as a large-scale digitization house

Scanning, capture and archive conversion for government, banking and enterprise clients across the Gulf.

Enterprise content, records and workflow become the core business

ECM and DMS platforms integrated with SAP, Oracle and line-of-business systems for regulated organisations.

Document intelligence and agentic automation at enterprise scale

OCR, IDP, enterprise search and audit layered on the content estates we already run.

1997, 2010 · Digitization & capture

Founded in Dubai. Large-scale scanning, capture and archive conversion for government, banking and enterprise clients across the Gulf.

2010, 2020 · ECM, workflow & integration

Enterprise content platforms, records management and business workflows, integrated with SAP, Oracle and line-of-business systems.

2020, Now · Document intelligence

OCR, IDP, enterprise search, transaction audit and agentic automation, layered on the content estates we already run.

The team behind the delivery

Four leadership groups, one accountable team. Every engagement is led, delivered, engineered and operated by InfasME’s own people.

  • Executive leadership

    A Dubai-based leadership team with two decades each in regional content, digitization and enterprise delivery.

  • Delivery leadership

    Programme directors who own long-running government and banking engagements end to end, not handed to subcontractors.

  • Technology leadership

    The engineering group behind Fotopia, the group-owned document AI and content platform.

  • Operations leadership

    Managers running our own digitization centres and on-ground teams across the region.

30 years of experience. Building what’s next.

Raef Eid
Build a company that creates lasting value, earns trust, and grows with purpose.

Raef Eid

Founder, Group CEO & Chairman, InfasME

Ahmed Mousa
We turn enterprise content into intelligent, trusted business knowledge.

Ahmed Mousa

Co-Founder & CEO, InfasME

What three decades of delivery have taught us.

Field notes from our leadership and delivery teams on running document programmes for governments, banks and telecoms.

All insights

Mission, vision & goals.

Mission

Turn documents and data into secure, automated business value.

Vision

A leading regional force in AI-powered content intelligence.

Goals

Smarter operations, measurable accuracy, at national scale.

The values that guide us.

01

Excellence

Enterprise-grade outcomes.

02

Customer Centric

Long-term partnerships, not projects.

03

Innovative

AI and automation, built in.

04

Trusted

Mission-critical delivery since 1997.

Credentials that get us through the door.

Independently audited. Publicly verifiable.

Dubai AI Seal, Enterprise Tier E
Verified liveTier E, Enterprise

Dubai AI Seal

Issued by the Dubai Centre for Artificial Intelligence

  • Verified AI Supplier
  • Verified AI Ancillary Services
  • Verified AI Business User
Verify the seal
ICV, In-Country Value
Audited scorePremier vendor

ICV Score 36.64

In-Country Value certification, recognized by government & energy tenders

  • Qualified for government procurement
  • Preferred vendor for oil & gas tenders
  • Local manufacturing & talent investment
Enterprise-grade compliance

On the ground across MEA and India.

A live walkthrough of every country where InfasME has boots on the ground.

Regional HQ

UAE

Where we operate

  • UAEHQ
  • IraqOffice
  • EgyptOffice
  • IndiaOffice
  • CameroonOffice
5
Physical offices
10+
Countries served

Part of WIN Holding

InfasME operates as part of WIN Holding, giving clients the backing of a wider group alongside our own technology, teams and regional operations.